iTech Tool Box

Troubleshooting

(Devices aren't working properly? Need some quick solutions to not slow down learning?)

Tips (click to expand)

Macbook Air

iPads (apps not working properly?)


      • Option (2)

        1. Go to the Settings app

        2. On left scroll to Safari (press it)

        3. On Right go to "advanced"

        4. "website data"

        5. at bottom "Remove all website data"

        6. Confirm


  • Still an app issue?

    1. Delete the app

    2. hard reset (hold down the power button and home button simultaneously until the Apple logo appears ~10 seconds)

    3. Open Self Service and reinstall (if not already reinstalling automatically)

Chromebooks

Zoom

Classroom Devices

(note: some classrooms may not have the same devices, models, etc)

Projector


Epson Easy Interactive

  • Native application with Epson to turn your board into an interactive board: Learn how!

    • TIP: Keep the application in your doc

    • Is the USB cable connected?

    • Macbook ONLY

Interactive Pens

  • Be sure to have your pen batteries charged

Document Camera


Apple TV

  • Connect my Macbook to Apple TV

    • Due to the nature of the device, there will be lag when connecting.

    • Apple TV can be used to airplay a Macbook Air/iPad to the projector

Personal Devices

(note: device may depend on grade level/role)

Logitech Crayon

Still need help?

  1. Technology Support - Every school has an assigned building technician. They will be able to help with questions or problems with equipment that is located in your classroom including your MacBook, projector, interactive whiteboard and your document camera. They can also help you if you have problems with passwords, MFA, or 1Password: support@district65.net.

  2. Instructional Technology - If you need help with technology training (hardware, software, apps, etc) and ways to implement technology into your curriculum: instructionaltech@district65.net.